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Wednesday, July 20, 2011

Event ID 1000 Event Source Microsoft Office 12

You can try fixing this by
    1. Close Outlook
    2. Navigate to C:\Program Files\Common Files\Microsoft Shared\OFFICE12
    3. Locate mso.dll and delete it.  If it does not let you then reboot and do this before you open outlook.
    4. Launch Outlook.
 
The MSI installer will launch it will run for a minute and then it will open Outlook.

or…you may need to uninstall patch KB2412171.
    1. Open Add/Remove Programs
    2. Click Show updates
    3. Highlight KB2412171
    4. Click Remove
       
        Note you may have to follow the steps above and delete the mso.dll file.

Example of Event Log:
Event Type:    Error
Event Source:    Microsoft Office 12
Event Category:    None
Event ID:    1000

Description:
Faulting application outlook.exe, version 12.0.6550.5003, stamp 4d10fbc4, faulting module sbamoutlook.dll, version 4.0.3907.0, stamp 4c9c0ffd, debug? 0, fault address 0x00019f2b.

Source
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/905219e7-dbff-462b-a804-420bd021af2c/

Tuesday, July 12, 2011

Anti-rootkit Utilities

 

A rootkit is a program or a program kit that hides the presence of malware in the system.

A rootkit for Windows systems is a program that penetrates into the system and intercepts the system functions (Windows API). It can effectively hide its presence by intercepting and modifying low-level API functions. Moreover it can hide the presence of particular processes, folders, files and registry keys. Some rootkits install its own drivers and services in the system (they also remain “invisible”).

Below are some anti-rootkit utilities:

TDSSKiller by Kaspersky Lab

Microsoft Standalone System Sweeper

TDL4 Removal Tool by BitDefender

Monday, July 11, 2011

Exchange 2007 / 2010 rules size limit and how to increase it

 

By default Exchange 2007 / 2010 rule size is 64 KB but is expandable to 256 KB.  Exchange 2003’s limit was 32 KB.  Use the cmdlet below in Exchange Powershell to make the changes.

To set the rules quota to 256kb for the user dummy run
[PS] C:\>get-mailbox dummy|set-mailbox -rulesquota 256kb

To make sure that the user has got the new rules size run
[PS] C:\>get-mailbox dummy|fl rulesquota

It should return
RulesQuota : 256KB

To set the quota for all users run
[PS] C:\>get-mailbox|set-mailbox -rulesquota 256kb

To get the quota of all users run
[PS] C:\>get-mailbox|fl rulesquota, alias

Source

http://www.slipstick.com/rules/32kb.asp
http://www.mattiasholm.com/node/23

Tuesday, July 05, 2011

Increase Outlook 2010 Exchange Server Accounts From 5 to 15

Outlook 2010 supports up to 15 Exchange server accounts. By default Outlook 2010 is limited to 5 accounts but can be increased to 15 accounts by an easy registry edit.

HKEY_CURRENT_USER\Software\Policies\Microsoft\Exchange
DWORD: MaxNumExchange
Allowed values: a number between 1 and 15

Friday, July 01, 2011

Macro to check if your Outlook Outbox contains any items

 

Here is a macro for Outlook 2007/2010 that will check to see if your Outbox contains anything after Send/Receive completes.

1. Start Outlook
2. Click Tools->Macro->Visual Basic Editor…or press Alt+F11
3. If not already expanded, expand Microsoft Office Outlook Objects and click on ThisOutlookSession
4. Copy the code from the Code Snippet box and paste it into the right-hand pane of Outlook's VB Editor window
5. Edit the code as needed. I included comment lines wherever something needs to or can change
6. Click the diskette icon on the toolbar to save the changes
7. Close the VB Editor
8. Click Tools > Trust Center
9. Click Macro Security
10. Set Macro Security to "Warnings for all macros"
11. Click OK
12. Close Outlook
13. Start Outlook. Outlook will display a dialog-box warning that ThisOutlookSession contains macros and asking if you want to allow them to run. Say yes.

Macro is below

####

Dim WithEvents olkSync As Outlook.SyncObject

Private Sub olkSync_SyncEnd()
If Session.GetDefaultFolder(olFolderOutbox).Items.count > 0 Then
msgbox "A send/receive just completed and there are still unsent items in your Outbox.", vbExclamation + vbOKOnly, "Unsent Item Warning"
End If
End Sub

Private Sub Application_Quit()
Set olkSync = Nothing
End Sub

Private Sub Application_Startup()
Set olkSync = Application.Session.SyncObjects.Item(1)
End Sub
Source
http://www.experts-exchange.com/Software/Internet_Email/Email/Email_Clients/Q_25198625.html?sfQueryTermInfo=1+10+30+email+outbox+stuck
 

Thursday, June 30, 2011

How To Clear Outlook’s Outbox When Exchange States There Are Items In Folder

 

If you run the following cmdlet in Exchange Management Shell you may get all mailboxes with Outboxes that Exchange states has items in it.  If you check from Outlook the user’s Outbox, it is empty.

get-mailbox | get-mailboxfolderstatistics | where-object { $_.Name -eq 'Outbox' -and $_.FolderSize -gt 0 }| sort-object itemsinfolder -descending | select-object Identity,ItemsInFolder,FolderSize | ft -autosize

Launch MFCMapi on the user's computer or from a terminal server logged in as the user.

  1. Session->Logon And Display Store Table
  2. Double click Desired Mailbox
  3. Expand Root Container
  4. Expand Top of Information Store
  5. Right click Outbox and select Empty Items and Subfolders from Folder
  6. Check DEL_ASSOCIATED
  7. Check Hard Deletion
  8. Click OK

Wait about 30 minutes for Exchange to update itself and run the cmdlet again

get-mailbox | get-mailboxfolderstatistics | where-object { $_.Name -eq 'Outbox' -and $_.FolderSize -gt 0 }| sort-object itemsinfolder -descending | select-object Identity,ItemsInFolder,FolderSize | ft -autosize

MFCMapi can be downloaded here:
http://mfcmapi.codeplex.com/

How To View Outbox In OWA (Outlook Web Mail) Exchange 2010

 

The default Exchange 2010 OWA does not display the Outbox. Follow the steps below to display the Outbox:

  1. Navigate to your OWA website
  2. At login screen check box for “Use the light version of Outlook Web App”
  3. Enter email address and password and click Sign in
  4. In left navigation click “Click to view all folders”
  5. Select Outbox in drop down list
  6. Click the green box with the white arrow
  7. You will now have an Outbox listed in the left navigation to view

Tuesday, June 28, 2011

Blackberry - Media is from an unsupported format when playing attachment from voice mail

On your Blackberry you receive a "media is from an unsupported format" message when trying to play a voice mail attachment that is a .wav file.  The attachment is sent from a voice mail of an IP phone system.

Follow the steps below to allow Blackberry to play .wav files. 

1.  First you will need to install Windows Media Player on the host server for BES.  For Server 2008, you need to install the "Desktop Experience" in server manager features to obtain WMP.
2.  Once WMP is installed, test playback of a sample .wav file and ensure you do not need a special codec installed.  If a codec is needed, you must install it to the server.  For VMware or servers using virtualization without a sound card you will get an error saying something about no sound device installed - which is OK.
3.  Next log into the Blackberry Administrator Service
4.  Under Servers and components, expand BlackBerry Solution Topology, Expand BlackBerry Domain, expand Component view, expand Attachment, expand Server, click on the instance.
5.  Scroll down to and click edit instance.
6.  Find WAV attachment and you will see "0" as the attachment size.  Change the value to "1024".  Click save.
7.  Click on restart instance or reboot the server.
8.  Test playback on the phones.  If playback still doesn't work, powercycle the device.


Source
http://blog.skybyte.com/blog/greg-bocks-blog/blackberry-handhelds-cannot-playback-wav-voicemail-files-blackberry-enterprise-server-support

Friday, June 24, 2011

How to Re-install TCP/IP for Windows XP

Follow the steps below to re-install TCP/IP for Windows XP.

1. In the registry navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock and
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2
    Export both and then delete both.
clip_image001

2. In Network Connections, navigate to the properties of however you are connecting to internet.  It will probably be Local Area Connection.
        a. Right click and select Properties
    clip_image002
    b. Click Install button
    clip_image003
    c. Highlight Protocol and click Add button
    clip_image004
    d. Click Have Disk button
    clip_image005
    e. Type C:\WINDOWS\inf and press OK button
    clip_image006
    f. You should now see Internet Protocol (TCP/IP) listed
    g. Click OK
    h. Click Close

3. Restart computer.

Wednesday, June 22, 2011

How To Remove Blackberry Messenger From OS 6

 

1. Install BlackBerry App World (if you don’t have it already)
2. Open BlackBerry App World
3. Select and click the magnifying glass icon
4. Type in MESSENGER
5. Select and click BlackBerry Messenger
6. Click INSTALL
7. Select YES to replacing the current version
8. Reboot the phone when prompted
9. Go to the Application Management menu (Options—>Device->Application Management)
10. Select and click BlackBerry Messenger
11. Click DELETE
12. Reboot the phone when prompted
13. After reboot go to App World->My World
14. Hold the ALT button and type RST which will clear the App World cache

 

Source:
http://retrohack.com/how-to-delete-blackberry-messenger-from-blackberry-os-5-0/
http://my.blackberry.com/thread/1561

Tuesday, May 31, 2011

VPN client unable to connect or not able to RDP or map network drive

After much frustration I discovered the root of the problem for VPN client issues.  The user used to be able to connect using Cisco VPN Client but was reporting to me that he is sometimes disconnected.  Lately he is able to connect but unable to RDP or map network drives. 

The user is currently unable to get Sonicwall VPN client to connect with no logon presented.  Either the user’s network equipment or ISP was blocking UDP 500 and UDP 4500.  The ISP (Time Warner) stated they do not block ports. 

The user’s cable modem / router is an Ambit / Ubee u10c020. After logging onto the modem, navigate to Firewall->Content Filter and uncheck “Block Fragmented IP Packets”.  Note you may need to navigate to VPN->Enable and select “VPN Enable”.

Some other error messages have been:

There is no connection named x.x.x.x in the connection list

Sunday, May 08, 2011

Minimized Cisco VPN Client on Windows

The Cisco client sometimes behaves oddly and starts staying minimized and you cannot switch to the client to connect/disconnect or do anything. The moment it starts it stays minimized and you cannot switch to the client.

This seems to happen as it remembers its location on screen and tends to get some weird values when switching between Display settings. The solution is to close the client and then open the vpnclient.ini file in the Programs directory (for me its located at C:\Program Files (x86)\Cisco Systems\VPN Client) and delete the rows that say WindowX and WindowY and restart the client or make windowX = 800 and windowY = 600.

Alternative solution:

Start VPN Client

  1. Start Task Manager
  2. Select VPN client from Applications tab, right click on it and click Maximize
  3. VPN client will be visible in maximized form
  4. Go to Options -> Preferences -> Save Windows Settings. Uncheck this.
  5. Go to Options -> Simple Mode.
  6. Go to Options -> Advanced Mode.
  7. Now restart VPN client.

Wednesday, April 13, 2011

Push not synching in Corporate Sync but manual sync does

Steps followed to fix Corporate Sync in Motorola Droid X (2.2) synching issue when you can manually sync but push sync is not automatically syncing.

Within your email account press Menu button
Select Email settings-> Email Delivery
Select Data push
Make sure "sync over WiFi only" is NOT selected

From the home screen
Menu button-> Settings-> Battery Manager
Select Performance Mode

From the home screen
Menu button-> Settings-> Wireless & networks
Check Airplane mode (green check when on)
Uncheck Airplane mode

Tuesday, March 29, 2011

Outlook hangs after install kb2412171 or Outlook 2007 crash with Event ID 1000 and 1001

You can try fixing this by closing outlook, going to C:\Program Files\Common Files\Microsoft Shared\OFFICE12.

Locate mso.dll, cut and paste it to your desktop. If it does not let you then reboot and do this before you open outlook. Then launch outlook.

The MSI installer will launch it will run for a minute and then it will open Outlook.

If that doesn't correct the issue, uninstall KB2412171.

Friday, March 18, 2011

How to disable email redirection for a single BlackBerry smartphone user on the BlackBerry Enterprise Server

To disable email redirection for a single BlackBerry® smartphone user, complete the following

For BlackBerry Enterprise Server 5.0 to 5.0 SP1:

1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for a user account.
4. Click the Display name for the user account.
5. Click Edit user.
6. On the User Information tab, in the Messaging configuration section, click Default configuration.
7. In the Email services settings section, on the Redirect to BlackBerry device drop-down list, click No.
8. Click Continue to user information edit.
9. Click Save all. This will stop email messages from being forwarded to the BlackBerry smartphone.


Source
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11841

Friday, March 04, 2011

Messenger Link Reviver for Windows Live Messenger 2009

Recently, Microsoft disabled web links in Windows Live Messenger 2009 citing it to be a temporary measure to a malicious worm. Therefore links now appear as just text and need to be copy/pasted to your browser manually. One can debate the effectiveness of this action as Messenger already had the ability to simply not deliver links meeting a certain criteria, but it seems they've given up on this original functionality and now rely on the SmartScreen link redirector exclusively in Windows Live Messenger 2011.

So for those who wish to use Windows Live Messenger 2009 and still have the ability to click on links use Messenger Link Reviver.

Download the Messenger Link Reviver zip file and run the application. Click Start to apply the Reviver changes and Messenger will automatically restart. You should now be able to click on links again.

Source

Offline / Full Installer Windows Live Messenger Download Links

Windows Live Messenger 2009 Build 14.0.8064.206


Windows Live Messenger 2009 (Build 14.0.8089.726) – WITH Show My Webcam


Windows Live Messenger 2009 (Build 14.0.8117.416) – WITHOUT Show My Webcam

Windows Live Messenger 2011 (15.4.3502.922)

How to user older version of Windows Live Messenger

1. Download a previous version of WLM

2. Use ZapMessenger to uninstall any version of Messengers on your computer except 2011. For 2011 or if you have issues with ZapMessenger use Messenger Deep Clean

3. Install your WLM

4. Download Resource Hacker, extract and run ResHacker.exe

5. Go to File->Open and browse the to any of the following locations:

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\Window Live\Messenger\msnmsgr.exe

C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

6. Expand Version Info and Expand 1

7. Click on 1033

8. Change the ProductVersion (and any other place that has the same number) to 15.4.3508.1109

9. Click Compile Script

10. Go to File->Save and close Resource Hacker.



Note that if you get a message that you don't have permissions to save to folder, save the file to your desktop. Navigate to C:\Program Files (x86)\Windows Live\Messenger\and rename msnmsgr.exe to msnmsgr_bak.exe. Now move your msnmsgr.exe from your desktop to C:\Program Files (x86)\Windows Live\Messenger folder.





Download links

ZapMessenger

Messenger Deep Clean

.NET Framework 2.0

Resource Hacker

Windows Live Messenger 2009 Build 14.0.8064.206

How to disable the “uninstall password” to uninstall Symantec Antivirus

1. Open Registry Editor (regedit).
2. Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\Administrator Only\Security\

3. Change the value for useVPuninstallpassword key from 1 to 0.
4. Exit Registry Editor and now you can uninstall Symantec AntiVirus Client.