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Thursday, June 30, 2011

How To Clear Outlook’s Outbox When Exchange States There Are Items In Folder

 

If you run the following cmdlet in Exchange Management Shell you may get all mailboxes with Outboxes that Exchange states has items in it.  If you check from Outlook the user’s Outbox, it is empty.

get-mailbox | get-mailboxfolderstatistics | where-object { $_.Name -eq 'Outbox' -and $_.FolderSize -gt 0 }| sort-object itemsinfolder -descending | select-object Identity,ItemsInFolder,FolderSize | ft -autosize

Launch MFCMapi on the user's computer or from a terminal server logged in as the user.

  1. Session->Logon And Display Store Table
  2. Double click Desired Mailbox
  3. Expand Root Container
  4. Expand Top of Information Store
  5. Right click Outbox and select Empty Items and Subfolders from Folder
  6. Check DEL_ASSOCIATED
  7. Check Hard Deletion
  8. Click OK

Wait about 30 minutes for Exchange to update itself and run the cmdlet again

get-mailbox | get-mailboxfolderstatistics | where-object { $_.Name -eq 'Outbox' -and $_.FolderSize -gt 0 }| sort-object itemsinfolder -descending | select-object Identity,ItemsInFolder,FolderSize | ft -autosize

MFCMapi can be downloaded here:
http://mfcmapi.codeplex.com/

How To View Outbox In OWA (Outlook Web Mail) Exchange 2010

 

The default Exchange 2010 OWA does not display the Outbox. Follow the steps below to display the Outbox:

  1. Navigate to your OWA website
  2. At login screen check box for “Use the light version of Outlook Web App”
  3. Enter email address and password and click Sign in
  4. In left navigation click “Click to view all folders”
  5. Select Outbox in drop down list
  6. Click the green box with the white arrow
  7. You will now have an Outbox listed in the left navigation to view

Tuesday, June 28, 2011

Blackberry - Media is from an unsupported format when playing attachment from voice mail

On your Blackberry you receive a "media is from an unsupported format" message when trying to play a voice mail attachment that is a .wav file.  The attachment is sent from a voice mail of an IP phone system.

Follow the steps below to allow Blackberry to play .wav files. 

1.  First you will need to install Windows Media Player on the host server for BES.  For Server 2008, you need to install the "Desktop Experience" in server manager features to obtain WMP.
2.  Once WMP is installed, test playback of a sample .wav file and ensure you do not need a special codec installed.  If a codec is needed, you must install it to the server.  For VMware or servers using virtualization without a sound card you will get an error saying something about no sound device installed - which is OK.
3.  Next log into the Blackberry Administrator Service
4.  Under Servers and components, expand BlackBerry Solution Topology, Expand BlackBerry Domain, expand Component view, expand Attachment, expand Server, click on the instance.
5.  Scroll down to and click edit instance.
6.  Find WAV attachment and you will see "0" as the attachment size.  Change the value to "1024".  Click save.
7.  Click on restart instance or reboot the server.
8.  Test playback on the phones.  If playback still doesn't work, powercycle the device.


Source
http://blog.skybyte.com/blog/greg-bocks-blog/blackberry-handhelds-cannot-playback-wav-voicemail-files-blackberry-enterprise-server-support

Friday, June 24, 2011

How to Re-install TCP/IP for Windows XP

Follow the steps below to re-install TCP/IP for Windows XP.

1. In the registry navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock and
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2
    Export both and then delete both.
clip_image001

2. In Network Connections, navigate to the properties of however you are connecting to internet.  It will probably be Local Area Connection.
        a. Right click and select Properties
    clip_image002
    b. Click Install button
    clip_image003
    c. Highlight Protocol and click Add button
    clip_image004
    d. Click Have Disk button
    clip_image005
    e. Type C:\WINDOWS\inf and press OK button
    clip_image006
    f. You should now see Internet Protocol (TCP/IP) listed
    g. Click OK
    h. Click Close

3. Restart computer.

Wednesday, June 22, 2011

How To Remove Blackberry Messenger From OS 6

 

1. Install BlackBerry App World (if you don’t have it already)
2. Open BlackBerry App World
3. Select and click the magnifying glass icon
4. Type in MESSENGER
5. Select and click BlackBerry Messenger
6. Click INSTALL
7. Select YES to replacing the current version
8. Reboot the phone when prompted
9. Go to the Application Management menu (Options—>Device->Application Management)
10. Select and click BlackBerry Messenger
11. Click DELETE
12. Reboot the phone when prompted
13. After reboot go to App World->My World
14. Hold the ALT button and type RST which will clear the App World cache

 

Source:
http://retrohack.com/how-to-delete-blackberry-messenger-from-blackberry-os-5-0/
http://my.blackberry.com/thread/1561