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Friday, August 06, 2010

How to keep mapped drives connected

Two solutions to keep mapped drives connected (live)

1. Change the setting on the NIC

A. Right click NIC and select Properties

B. On the Power Management tab uncheck “Allow the computer to turn off this device to save power.”

2. Registry hack

A. [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters]

    a. Create new REG_DWORD KeepAliveTime and set it to 00300000

    b. Create new REG_DWORD KeepAliveInterval and set it to 00001000

What this does is that it sends keep alive packets every 5 minutes to the server you are mapped to making the connection live and not idle.

Friday, July 23, 2010

How To Pin a Network Shortcut to Taskbar in Windows 7

 

By default, Windows 7 will not allow you to pin a shortcut to a network program to the taskbar.

Follow these steps to get around the default.

  1. Copy the .exe to your local drive.
  2. Make a shortcut of the local .exe on your desktop.
  3. Pin the new local shortcut to your taskbar.
  4. Right-click the pinned item on the taskbar, then right-click the shortcut in the jump list.
  5. Click Properties, and edit the Target and Start-in fields so they point to the network location.
  6. Delete the .exe you copied locally and remove the shortcut you created on your desktop.

You should now have a pinned shortcut on the taskbar to a network location.

Friday, July 02, 2010

Microsoft Office Outlook cannot provide form scripting support This feature is not available

If you get the following error message in Outlook on a Terminal Server, do the following:
Run this from a command prompt: msiexec /i [GUID] ADDLOCAL=OutlookVBScript /qb

You need to find out what GUID your Office version have. The easiest way to do that is to open Regedit and start a search from this key:
HKLM/Software/Microsoft/Windows/Current Version/Uninstall

All GUID’s start with a brace ({). Search for Office and you will find the right key. So, for example, if you run Office Outlook 2007 Proffessional Plus you would run this:
msiexec /i {90120000-0011-0000-0000-0000000FF1CE} ADDLOCAL=OutlookVBScript /qb

Monday, June 28, 2010

How to Disable BES / BAS 5 Redirection

In BAS 5, select user.

In Messaging configuration section, click Default configuration.

Click Edit user.

Change Redirect to BlackBerry device from Yes to No.

Click Continue to user information edit.

Click Save all.

Thursday, June 24, 2010

Delete a Service

Normally it should not be necessary to manually delete a service. Uninstalling an application should remove its associated service (if any).

However, should it be necessary to manually remove a service:

  1. Run Regedit or regedt32.
  2. Fnd the registry entry:

            HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services

  1. Find the service there and delete it.
    You may wish to look at the keys and see what files the service was using and perhaps delete them also.

or

From CMD

 
  1. Start->Run and type cmd in the Open: line. Click OK.
  2. Type: sc delete <service name>
  3. Reboot the system

 

Note:

  • You will have to reboot before the list gets updated in server manager.
  • I have had it pointed out that some programs are cunning and prevent you from removing their service easily. (For example the spyware\malware called ‘Command Service’ - "cmdService".) These change the permissions to make it more difficult for you to delete them. For these you will have to right click on the ‘service’ in regedit (regedt32), go to permissions and grant the administrator full control before the service can be deleted.

How to install or upgrade the MAPI Interface Client and CDO 1.2.1

Overview

To install the Microsoft Exchange Server Messaging Application Programming Interface (MAPI) Client and Collaboration Data Object (CDO) 1.2.1 without Microsoft Exchange System Manager or the Microsoft Exchange Server MAPI Client and CDO previously installed, complete the following steps:

  1. Download ExchangeMapiCdo.EXE from www.microsoft.com.
  2. Double-click ExchangeMapiCdo.EXE to extract the ExchangeMapiCdo.MSI file.
  3. Double-click ExchangeMapiCdo.MSI to open the file and follow the prompts to install the Microsoft Exchange Server MAPI Client and CDO 1.2.1.
  4. Restart the BlackBerry Enterprise Server.

Important: Restarting certain BlackBerry Enterprise Server services delays email message delivery to BlackBerry smartphones. For more information, see KB04789.

Update a previous MAPI Client to Microsoft Exchange Server MAPI Client and CDO 1.2.1

To update to the Microsoft Exchange Server MAPI Client and CDO 1.2.1 from a MAPI client pack or Microsoft Exchange System Manager, complete the following steps:

  1. Download ExchangeMapiCdo.EXE from www.microsoft.com.
  2. Stop all BlackBerry Enterprise Server and Windows NT® services or processes that use the MAPI32.DLL file. For more information, see KB13718.
  3. Remove the Microsoft Exchange System Manager or the Microsoft Exchange Server MAPI Client and CDO's installed on the computer using the Add or Remove Programs tool in Control Panel.
  4. Locate the following files and rename them with the file extension .old:
    • MAPI32.DLL
    • EMSMDB32.DLL
    • EMSABP32.DLL
    • CDO.DLL
      • NOTE: If dealing with a 64-bit Operating System DO NOT modify the above files if located in the C:\Windows\SysWOW64 directory.
  5. Locate the fixMAPI.exe file in the System32 directory.
  6. Double-click the fixMAPI.exe file.
  7. Double-click ExchangeMapiCdo.EXE to extract the ExchangeMapiCdo.MSI file.
  8. Double-click ExchangeMapiCdo.MSI to and follow the prompts to install the Microsoft Exchange Server MAPI Client and CDO 1.2.1
  9. Start all the BlackBerry Enterprise Server services.
  10. Update the MAPI Profile by following:
For BlackBerry Enterprise Server 4.0, 4.1, and 5.0
  1. Go to Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration.
  2. On the BlackBerry Server tab, click Edit MAPI Profile
  3. Type the name of the Microsoft Exchange Server and the BlackBerry Enterprise Server service account mailbox name.
  4. Click Check Name.
  5. Click Apply > OK.

Important: Restarting certain BlackBerry Enterprise Server services delays email message delivery to BlackBerry smartphones. For more information, see KB04789.

Note: The Microsoft Exchange 2000 or Microsoft Exchange 2003 CD-ROM might be required in order to uninstall Microsoft Exchange System Manager. If the end user license agreement does not appear during installation of the Microsoft Exchange Server MAPI Client and CDO 1.2.1, or the MAPI32.DLL file is 600 KB or more, the Microsoft Exchange Server MAPI Client and CDO 1.2.1 did not install correctly. The installation appears to have completed successfully, but the Program Files\ExchangeMAPI directory is not installed and the MAPI client is not updated. This occurs if all of the MAPI files were not renamed with the .old file extension before installation.


Additional Information

To verify the successful installation of the Microsoft Exchange Server MAPI Client and CDO 1.2.1, complete the following steps:

  1. Verify that the ExchangeMAPI folder was created in the Program Files folder. The ExchangeMAPI folder contains a selection of .DLL files.
  2. In the BlackBerry Messaging Agent (MAGT) logs, verify the following [ENV] environment variables are reported:
    • [ENV] MAPI32.DLL: C:\Windows\System32\MAPI32.DLL, Version: 1.0.2536.0
    • [ENV] CDO.DLL: C:\Program Files\ExchangeMAPI\ Version: CDO.DLL, 6.5.8165.0
    • [ENV] EMSMDB32.DLL: C:\Program Files\ExchangeMAPI\ EMSMDB32.DLL, Version: 6.5.8165.0

Note: The file directories listed in the logs contain the version of the files, and the currently available version may be newer than what is listed above.

From http://www.blackberry.com/btsc/viewContent.do?externalId=KB15779&sliceId=1

Wednesday, June 23, 2010

Windows 7 – Moving Program to System Tray Instead of Task Bar When Minimized

AIM

    1. Menu->Settings->Buddy List

    2. Check box for “Hide the taskbar icon when I close the Buddy List”

MediaMonkey

    1. Tools->Options->General

    2. Uncheck “Always show tray icon”

    3. Select Minimize to MicroPlayer

Skype

    1. Navigate to C:\Program Files\Skype\Phone

    2. On the Compatibility tab Check box for “Run this program in compatibility mode for”

    3. Select Windows Vista (Service Pack 2)

Winamp

    1. Options->Preferences->General Preferences

    2. Uncheck Show Winamp in Taskbar

    3. Check Show Winamp in System Tray

Windows Live

    1. Navigate to C:\Program Files \Windows Live\Messenger

    2. Right click msnmsgr.exe and select properties

    3. On the Compatibility tab Check box for “Run this program in compatibility mode for”

    4. Select Windows Vista (Service Pack 2)

Yahoo

    1. Messenger->General

    2. Check box for “Remove the taskbar button when I minimize the main window”

Thursday, June 17, 2010

Outlook 2007 / 2010 Search Criteria / Operators

The following table shows examples of searches you might find useful. The search query syntax, available when the Instant Search (Instant Search: A Search feature that provides search results quickly with word highlighting as you type. The Instant Search pane is always available in Mail, Calendar, Contacts, Tasks, Notes, Folder List, and Journal.) feature is enabled, follows this basic form: keyword:your search criteria value.

For example, from:bobby

You can also use logical operators AND, NOT, OR, <, >, =, and so forth to refine your search, and these are noted in the table. Logical operators must be typed in uppercase letters.

Note   The search query syntax is created automatically and displayed in the Instant Search box when you use the Query Builder described in the previous section.

Type this

To find this
bobby Items containing bobby, BOBBY, BoBby, or any other combination of uppercase and lowercase letters. Instant Search is not case sensitive.
bobby moore Items containing both bobby and moore, but not necessarily in that order.
bobby AND moore Items containing both bobby and moore, but not necessarily in that order. Note that logical operators such as AND, NOT, and OR must be in uppercase letters.
bobby NOT moore Items containing bobby, but not moore.
bobby OR moore Items containing bobby, moore, or both.
"bobby moore" Items containing the exact phrase bobby moore. Note the use of double quotes so that the search results match the exact phrase within the quotes.
from:"bobby moore" Items sent from bobby moore. Note the use of double quotes so that the search results match the exact phrase within the quotes.
from:"bobby moore" about:”status report” Items sent from bobby moore where status report appears in the subject line, body, and attachment contents. Note the use of double quotes so that the search results match the exact phrase within the quotes.
hasattachment:yes Items that have attachments. You can also use hasattachment:true to get the same results.
attachments:presentation.pptx Items that have attachments named presentation.pptx or if the attachment contains presentation.pptx within its contents.
subject:"bobby moore" Items whose subject contains the phrase bobby moore.
subject:bobby moore Items with bobby in the subject line and with moore anywhere else in the document.
cc:"bobby more" Items in which the display name bobby moore is on the Cc line.
cc:bobbymoore@contoso.com Items in which the e-mail address bobbymoore@contoso.com is on the Cc line.
bcc:bobby Items in which bobby is on the Bcc line.
messagesize:<10 KB Items whose size is less than 10 kilobytes. Note the use of the "less than" comparison operator (<).
messagesize:>5 MB Items whose size is larger than 5 megabytes. Note the use of the "greater than" comparison operator (>).
received:=1/1/2006 Items that arrived on 1/1/2006. Note the use of the "equals" comparison operator (=).
received:yesterday Items that arrived yesterday. Instant Search also recognizes the follow date values:
  Relative dates:    For example, today, tomorrow, yesterday
  Multi-word relative dates:    For example, this week, next month, last week, past month, coming year
  Days: Sunday, Monday ... Saturday
  Months: January, February ... December
received:last week Items that arrived last week. Note that if you run this query again a month from now you will obtain different results because it is a time relative query.
due:last week Items that are flagged for follow up a due date.
messagesize:tiny Items whose size is less than 10 kilobytes
messagesize:small Items whose size is between 10 and 25 kilobytes
messagesize:medium Items whose size is between 25 and 100 kilobytes
messagesize:large Items whose size is between 100 and 500 kilobytes
messagesize:verylarge Items whose size is between 500 kilobytes and 1 megabyte
followupflag:follow up Items that are flagged for follow up.
messagesize:enormous Items whose size is larger than 5 megabytes
hasflag:true Items that are flagged for follow up.
from:bobby (received:1/7/05 OR received:1/8/05) Items from bobby that arrived on either 1/7/05 or 1/8/05. Note the use of parentheses to group the dates.
received:>=10/1/06 AND received:<=10/5/06 Items that arrived between 10/1/06 and 10/5/06.
received:>10/1/06 AND received:<10/5/06 Items that arrived after 10/1/06 but before 10/5/06.
sent: yesterday Items that you sent yesterday.
to:bobby Items that you sent to bobby when you are searching in the Sent Items folder.
read:no Items that have not been read. You can also use read:false to get the same results.
subject:status received:May Items received from anyone during the month of May (any year) where the subject contains status.
startdate:next week subject:status Calendar items next week where the subject contains status.
is:recurring Calendar items that are recurring.
organizer:bobby Calendar items where bobby is the organizer.
category:business Items that are categorized as business.
firstname:bobby Contacts that contain bobby in the First Name field.
lastname:moore Contacts that contain moore in the Last Name field.
nickname:bobby Contacts that contain bobby in the Nickname field.
jobtitle:physician Contacts that contain physician in the Job Title field.
pager:555-0100 Contacts that contain 555-0100 in the Pager field.
businessphone:555-0100 Contacts that contain 555-0100 in the Business Phone field.
homephone:555-0100 Contacts that contain 555-0100 in the Home Phone field.
mobilephone:555-0100 Contacts that contain 555-0100 in the Mobile Phone field.
carphone:555-0100 Contacts that contain 555-0100 in the Car Phone field.
businessfax:555-0100 Contacts that contain 555-0100 in the Business Fax field.
homefax:555-0100 Contacts that contain 555-0100 in the Home Fax field.
businessaddress:(4567 Main St., Buffalo, NY 98052) Contacts that contain 4567 Main St., Buffalo, NY 98052 in the Business Address field. Note the use of parentheses to enclose the address.
homeaddress:(4567 Main St., Buffalo, NY 98052) Contacts that contain 4567 Main St., Buffalo, NY 98052 in the Home Address field. Note the use of parentheses to enclose the address.
businesscity:buffalo Contacts that contain buffalo in the Business City field.
businesspostalcode:98052 Contacts that contain 98052 in the Business Postal Code field.
street:(4567 Main St) Contacts that contain 4567 Main St in the Business Address Street field. Note the use of parentheses to enclose the address.
homestreet:(4567 Main St) Contacts that contain 4567 Main St in the Home Address Street field. Note the use of parentheses to enclose the address.
birthday:6/4/1960 Contacts that contain 6/4/1960 in the Birthday field.
webpage:www.contoso.com Contacts that contain the URL www.contoso.com in the Web Page Address field.

From:

http://office.microsoft.com/en-gb/outlook-help/learn-to-narrow-your-search-criteria-for-better-searches-in-outlook-HA010238831.aspx

Tuesday, June 15, 2010

Restricting Outlook Client Versions in Exchange 2007

Determining Which Client Versions are in use

Before implementing client version blocking it’s a good idea to know versions are in use.  With this information you can tell which clients need to be upgraded to a newer version before blocking is implemented, or simply which clients will no longer be able to connect after it is implemented.  In Exchange 2007 client version information is retrieved using the Get-LogonStatistics cmdlet.

Get-LogonStatistics accepts a mailbox, a mailbox database, or a server name as input and returns statistics including user name, logon time, last access time, client name, and client version.

For example, to list the client versions used to access a single mailbox, the command is:

Get-LogonStatistics JSmith | ft UserName,ClientVersion,LogonTime

To list the client versions for all clients connecting to a specific server:

Get-LogonStatistics –Server SERVER01 | ft UserName,ClientVersion,LogonTime

To list the client versions for all clients on all mailbox servers, and export the results to a CSV file:

Get-MailboxServer | Get-LogonStatistics | `

Select UserName,ClientName,ClientVersion,LogonTime | `

Export-Csv -Path ExchangeClientVersions.csv

Once you have identified the clients in use in your organisation and taken any remedial action necessary you can move on to blocking any further access by unwanted clients.

Determining Which Client Versions to Block

The client version is determined by the version of Emsmdb32.dll on the client.  This is not necessarily the same as the Outlook version, or the version of any other DLL or executable files.  This table shows the version of Emsmdb32.dll for major releases or updates of Outlook since the release of Office XP.

Release

Emsmdb32.dll Version

Office XP RTM

10.0.2627.1

Office XP SP1

10.0.3416.0

Office XP SP2

10.0.4115.0

Office XP SP3

10.0.6515.0

Office 2003 RTM

11.0.5604.0

Office 2003 SP1

11.0.6352.0        

Office 2003 SP2

11.0.6555.0

Office 2003 SP3

11.0.8161.0

Office 2007 RTM

12.0.4518.1014

Office 2007 SP1

12.0.6211.1000

Office 2007 SP2

12.0.6423.1000

Table 1 - Emsmdb32.dll version by Office release

There are some important points to note:

  • The MAPI client version numbers listed in Table 1, and those in the results of the Get-LogonStatistics cmdlet, are in the format x.0.y.z.  When specifying MAPI versions to be blocked you must use the format x.y.z.  For example, the version number for Outlook 2003 RTM becomes 11.5604.0.

  • When setting per-server restrictions it is very important to avoid restricting clients with version numbers 6.y.z  as Exchange Server makes use of MAPI for server-side component connections and uses MAPI versions within the 6.y.z range (with the version number potentially varying by Exchange component and patch level).  This does not apply to per-mailbox restrictions.

  • Microsoft recommends that at a minimum you block all MAPI clients with version numbers equal to or earlier than 5.3164.0.0.

Single versions are blocked by specifying the version in the format <version>, an open-ended range is blocked by using the format -<version1> or <version2>-, and a specific inclusive range is blocked by using the format <version3>-<version4>.  Multiple sets of client versions can be disabled using a comma or semi-colon separated list.

Range Type

Example

Effect

<version>

11.5604.0

Block the specified MAPI version.

-<version>

-11.0.0

Block the specified version number, and all previous versions.

<version>-

11.0.0-

Block the specified version number, and all newer versions.

<version>-<version>

11.0.0-11.9.9

Block the specified version numbers, and all clients between the specified versions.

Table 2 - Example client version blocking syntax

Some example blocking settings to use:

Blocking Setting

Effect

11.5604.0

Block Outlook 2003 RTM

-5.9.9;7.0.0-11.9.9

Block all clients older than Outlook 2007

12.0.0-

Block all versions of Outlook starting with Outlook 2007 and including all future versions

-5.3164.0

Block Microsoft recommended Outlook versions

-5.99;7.0.0-

Block all MAPI clients, except for Exchange Server components

Table 3 - Example client version blocking settings

Implementing the Blocking Settings

As mentioned earlier, restrictions can be implemented per-server or per-mailbox.  Per-server restrictions are implemented via a registry change, and per-mailbox restrictions are implemented via the Exchange Management Shell – it is not possible to use the Exchange Management Console.

If both server and mailbox restrictions are used the most restrictive combination of both settings applies, additionally a server restriction cannot be overridden by a mailbox setting.

For example:

Server Restriction

Mailbox Restriction

Net Effect

-5.3164.0

-11.9.9

Mailbox can only be accessed using Outlook 2007

-5.9.9;7.0.0-

11.0.0-11.9.9

Mailbox cannot be accessed by any MAPI client (which is not executing on the Exchange server)

Table 4 – Cumulative effect of restrictions

To implement a per-server restriction

Note – Incorrectly editing the registry can cause serious problems that may require you to reinstall your operating system. Problems resulting from editing the registry incorrectly may not be able to be resolved.  Before editing the registry, back up any valuable data. 

You need to be a local administrator on the Exchange server in order to edit the registry.

  1. Start the registry editor on your Exchange 2007 Mailbox server

  2. Locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem registry key.

  3. Right-click ParametersSystem, select New, and then select String value.

  4. Name the new string value “Disable MAPI Clients”.

  5. Right-click Disable MAPI Clients, and then click Modify.

  6. Enter the restriction setting, for example -5.9.9;7.0.0-11.9.9

  7. Close the registry editor

The change will be effective within 15 minutes, or to make it effective immediately you can restart the Microsoft Exchange Information Store service.  Once the change takes effect any existing client connections which do not meet the version requirements will be terminated.

To implement a per-mailbox restriction

The Set-CASMailbox cmdlet is used to implement per-mailbox restrictions.  To use the Set-CASMailbox cmdlet you must be delegated the Exchange Recipient Administrator role.

To prevent a mailbox from using Outlook clients prior to Outlook 2007 the command is:

Set-CASMailbox JSmith -MAPIBlockOutlookVersions "-11.9.9"

To remove a restriction for a mailbox:

Set-CASMailbox JSmith -MAPIBlockOutlookVersions $null

To prevent all mailboxes in a particular database from using clients other than Outlook 2007 RTM:

Get-Mailbox -Database "SERVER01\SG1\Database 1" | `

Set-CASMailbox -MAPIBlockOutlookVersions "-12.4518.1013;12.4518.1015-"

When an Outlook 2003 or Outlook 2007 user tries to connect with a restricted client version they will receive the message “Your Exchange Server administrator has blocked the version of Outlook that you are using. Contact your administrator for assistance.”

Users of older clients will receive the message “Cannot start Microsoft Outlook. The attempt to log on to the Microsoft Exchange Server computer has failed.”

More information on Get-LogonStatistics and Set-CASMailbox can be found in TechNet:

 

Source: http://www.simple-talk.com/sysadmin/exchange/restricting-outlook-client-versions-in-exchange-2007/

Thursday, June 10, 2010

Adding Permissions to Exchange 2010 database

Run these two scripts to have permissions on the database level.

 

Get-MailboxDatabase | Add-ADPermission -User "changename" -AccessRights ExtendedRight -ExtendedRights Receive-As, ms-Exch-Store-Admin

 

Get-MailboxDatabase | Add-ADPermission -User "changename" -AccessRights ExtendedRight -ExtendedRights Send-As, ms-Exch-Store-Admin

Wednesday, June 09, 2010

Exchange 2010 and BESAdmin Permissions

Anytime you have a new Exchange 2010 server or add a new database to Exchange 2010, you will need to run the following. Note that each line needs to be run seperatley.

For Microsoft Exchange 2010
Click Start > Programs > Microsoft Exchange Server 2010 > Exchange Management Shell.
In the command prompt window, type the following two commands and then press Enter:

Get-MailboxDatabase Add-ADPermission -User "BESAdmin" -AccessRights ExtendedRight -ExtendedRights Receive-As, ms-Exch-Store-Admin

Add-RoleGroupMember "View-Only Organization Management" -Member "BESAdmin"

Note: If you create a new mailbox database for Microsoft Exchange you will need to repeat step 2 for Microsoft Exchange 2010.

From

http://www.blackberry.com/btsc/viewContent.do?externalId=KB02276&sliceId=1

Wednesday, February 03, 2010

Restarting BES Services

Restart Blackberry services on the BES in this order

  1. Router
  2. Dispatcher
  3. Controller
  4. All other

These should cover the following deployment:- Remote BlackBerry Administration Service- BlackBerry Enterprise Server (Core Components only)- High Availability configuration for BES components- Pooling configuration for BAS componentsFor the BES components, the BlackBerry Alert, BlackBerry Policy Service, and BlackBerry Synchronization Service services are set to Manual. In an HA configuration, if these services are started on another node, then they will not startup when the Controller service is started. If they are not detected as started on another node, or if there is no HA configuration, then they will start when the Controller service is started. This is why all three services are not present in the startup script (in an HA configuration, this would cause an error or three).

BlackBerry Enterprise Server:

Start Services:
net start "BlackBerry Router"
net start "BlackBerry Attachment Service"
net start "BlackBerry Dispatcher"
net start "BlackBerry MDS Connection Service"
net start "BlackBerry Alert"
net start "BlackBerry Controller"

Stop Services:
net stop "BlackBerry MailStore Service"
net stop "BlackBerry MDS Connection Service"
net stop "BlackBerry Dispatcher"
net stop "BlackBerry Attachment Service"
net stop "BlackBerry Controller"
net stop "BlackBerry Router"
net stop "BlackBerry Policy Service"
net stop "BlackBerry Synchronization Service"
net stop "BlackBerry Alert"

BlackBerry Administration Service

Start Services:
net start "BlackBerry Administration Service - Application Server"
net start "BlackBerry Administration Service - Native Code Container"

Stop Services:
net stop "BlackBerry Administration Service - Native Code Container" /Y
net stop "BlackBerry Administration Service - Application Server"
net stop "BlackBerry Administration Service - Native Code Container"

From

http://www.port3101.org/scripts-tools-hints-tricks/1012-bes-5-0-batch-scripts-stopping-starting-services.html

Thursday, January 14, 2010

DNS Settings

8.8.8.8 Google
8.8.4.4 Google
4.2.2.1 GTE
4.2.2.2 GTE
208.67.222.222 opendns
208.67.220.220 opendns

Home users can either do this on your router on the computer's NIC.

For business on Active Directory, try this
On your Active Directory server, navigate to DNS Manager
1. Right click the server name and select properties
2. Forwarders tab
3. Click Edit button
4. Add IP Address from above
5. Click OK
6. Click OK

Thursday, September 10, 2009

How To Clear Connections On A Sonicwall Without Restarting

 

Log onto your sonicwall.  Once logged on, change the URL from http://x.x.x.x/main.html to http://x.x.x.x/diag.html

Click Internal Settings button.

Scroll to bottom and click Flush Connections button.

This happened to me after a client's Sonicwall reached the maximum number of connections.  On the System->Status page the Current Connections was 65536.  The maximum connections that this Sonicwall with this firmware can have when using GAV/IPS is 65536.

You can find out maximum connection information by navigating to System->Diagnostics.  In the Tech Support Report section check all four boxes and click Download Report.  Save the report to desktop.  Open report and search for “Max Connections when using GAV/IPS”.  Compare that number with the number Status page.

When the maximum connections have been made, the logs should have an entry stating:

The cache is full; 65536 open connection; some will be dropped.

The above was listed for me on the Status page in the Latest Alerts section.

Friday, August 28, 2009

Can’t Access Blackberry Enterprise Server (BES) Admin Console Fix

IE can't display page

Blackberry Enterprise Server (BES) 5.0 installs and links to Java 1.5.0_15.  If you update to the latest version of Java and remove Java 1.5.0_15 then the admin console will not work.  In Internet Explorer you will get an “Internet Explorer cannot display the webpage.

ServicesThatWontStart

If you check your Services, you may notices the following services stopped:
BlackBerry Administration Service - Application Server
BlackBerry Administration Service - Native Code Container

If you attempt to start or restart the service you get a message "BlackBerry Administration Service - Application Server service on Local Computer started and then stopped.  Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service." or
"BlackBerry Administration Service - Native Code Container service on Local Computer started and then stopped.  Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service."

Checking Event View Application errors you may have:

Source: BAS-NCC Event: 4, 4096, 4097, 4098
The description for Event ID ( 4 ) in Source ( BAS-NCC ) cannot be found.
The description for Event ID ( 4096 ) in Source ( BAS-NCC ) cannot be found.
The description for Event ID ( 4097 ) in Source ( BAS-NCC ) cannot be found.
The description for Event ID ( 4098 ) in Source ( BAS-NCC ) cannot be found.

or

Source: BAS-AS Event: 4, 4096, 4097, 4098
The description for Event ID ( 4 ) in Source ( BAS-AS ) cannot be found.
The description for Event ID ( 4096 ) in Source ( BAS-AS ) cannot be found.
The description for Event ID ( 4097 ) in Source ( BAS-AS ) cannot be found.
The description for Event ID ( 4098 ) in Source ( BAS-AS ) cannot be found.

The fix is to update two registry entries point to the most current Java.  For my example my current version of Java is 1.6.0_07.  Change

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BAS-AS\Parameters\JVM Library
C:\Program Files\Java\jre1.5.0_15\bin\client\jvm.dll
to
C:\Program Files\Java\jre1.6.0_07\bin\client\jvm.dll

and

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BAS-NCC\Parameters\JVM Library
C:\Program Files\Java\jre1.5.0_15\bin\client\jvm.dll
to
C:\Program Files\Java\jre1.6.0_07\bin\client\jvm.dll

NOTE that you may also need to update:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\BAS-AS\Parameters\JVM Library
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\BAS-NCC\Parameters\JVM Library

Start/Restart Blackberry services if necessary after changes.

You can also re-install Java 1.5.0_15 by navigating to the extracted BES 5 folder
\BlackBerry Enterprise Server 5.0.0\tools\Java 2 Runtime Environment, SE v1.5.0_15.msi

More can be found on Blackberry KB14697

Thursday, August 20, 2009

ADP iPayStatements Not Viewable; Get Red X for PDF

ADP_Bad

ADP iPayStatments may not be viewable in Internet Explorer and you receive a red X instead of your statement in PDF form. In the above example, I am using XP sp3, Internet Explorer 8, and Acrobat 9. I have also come across this issue with Adobe Reader 9 regardless of patch version.

First, verify you have these two proper settings:

  1. In Adobe Acrobat/Reader, navigate to Edit->Preferences->Internet and verify that “Display PDF in browser” is checked.
  2. In Internet Explorer, navigate to Tools->Internet Options->Advanced tab and verify that “Do not save encrypted pages to disk” is not checked.

If you have the above settings and still have the problem the continue reading.

The root of the issue is that a previous versions of Adobe Reader/Acrobat did not fully remove all registry entries when it was uninstalled. Sites like ADP are calling some function of Adobe Reader/Acrobat but the registry entry is pointing to a previous version of Adobe Reader/Acrobat and therefore you get the red X.

ADP support was not much help. Their response was that XP sp3 and Adobe Reader/Acrobat 9 was not supported even though XP sp3 has been available since May 2008. Adobe Reader/Acrobat 9 has been available since July 2008. ADP support solution was downgrade Adobe Reader/Acrobat 9 to 8. This was not an acceptable solution for several reasons. Adobe Reader/Acrobat 9 is the current offering and has the most current security and Adobe recommends 9 over 8. Also, the client that I’m helping has a license for 9, not 8.

The fix is to delete the following folder in the registry:

[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\8.0]

for others they may have [HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\6.0] or[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\7.0]

You can copy the following into a txt file and give change the extension from .txt to .reg. Double click the .bat file and it will automatically delete the folder for you.

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\8.0]

Here is an alternative fix that takes a little longer and may require restarts. You also have to have admin rights on the computer.

  1. Uninstall Adobe Reader/Acrobat 9
  2. Install Adobe Reader/Acrobat 8 without and patching.
  3. Uninstall Adobe Reader/Acrobat 8 and and install Adobe Reader/Acrobat and then patch. Adobe Reader for Windows updates. Adobe Acrobat for Windows updates.

Here is the big .reg file I used to remove all previous versions of Adobe Acrobat and Adobe Reader prior to version 9:

Windows Registry Editor Version 5.00

# Adobe 6 Removal
[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Distiller\6.0]
[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Elements\6.0]
[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\6.0]
[-HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\6.0]
[-HKEY_CURRENT_USER\Software\Adobe\Adobe Reader\6.0]
[-HKEY_CURRENT_USER\Software\Adobe\Adobe Synchronizer\6.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Distiller\6.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Elements\6.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Reader\6.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\6.0]
[-HKEY_LOCAL_MACHINE\Software\Adobe\Repair\Adobe Reader\6.0]
[-HKEY_LOCAL_MACHINE\Software\Adobe\Repair\Adobe Acrobat\6.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\6.0]
[-HKEY_USERS\S-1-5-18\Software\Adobe\Acrobat Reader\6.0]
[-HKEY_USERS\.DEFAULT\Software\Adobe\Acrobat Reader\6.0]
[-HKEY_USERS\.DEFAULT\Software\Adobe\Adobe Acrobat\6.0]
[-HKEY_USERS\S-1-5-18\Software\Adobe\Adobe Acrobat\6.0]
[-HKEY_USERS\S-1-5-21-1547161642-2077806209-682003330-1219\Software\Adobe\Adobe Acrobat\6.0]

# Adobe 7 Removal
[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Distiller\7.0]
[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Elements\7.0]
[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\7.0]
[-HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\7.0]
[-HKEY_CURRENT_USER\Software\Adobe\Adobe Reader\7.0]
[-HKEY_CURRENT_USER\Software\Adobe\Adobe Synchronizer\7.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Distiller\7.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Elements\7.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Reader\7.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\7.0]
[-HKEY_LOCAL_MACHINE\Software\Adobe\Repair\Adobe Reader\7.0]
[-HKEY_LOCAL_MACHINE\Software\Adobe\Repair\Adobe Acrobat\7.0]
[-HKEY_LOCAL_MACHINE\Software\Adobe Systems\Common Install\Shared Service\B2E57000]
[-HKEY_CLASSES_ROOT\Installer\Features\68AB67CA3301B7447A50000000000020]
[-HKEY_CLASSES_ROOT\Installer\Products\68AB67CA3301B7447A50000000000020]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\7.0]
[-HKEY_USERS\S-1-5-18\Software\Adobe\Acrobat Reader\7.0]
[-HKEY_USERS\S-1-5-18\Software\Adobe\Adobe Acrobat\7.0]
[-HKEY_USERS\.DEFAULT\Software\Adobe\Acrobat Reader\7.0]
[-HKEY_USERS\.DEFAULT\Software\Adobe\Adobe Acrobat\7.0]
[-HKEY_USERS\S-1-5-21-1547161642-2077806209-682003330-1219\Software\Adobe\Adobe Acrobat\7.0]

# Adobe 8 Removal
[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Distiller\8.0]
[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Elements\8.0]
[-HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\8.0]
[-HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\8.0]
[-HKEY_CURRENT_USER\Software\Adobe\Adobe Reader\8.0]
[-HKEY_CURRENT_USER\Software\Adobe\Adobe Synchronizer\8.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Distiller\8.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Elements\8.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Reader\8.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Acrobat\8.0]
[-HKEY_LOCAL_MACHINE\Software\Adobe\Repair\Adobe Reader\8.0]
[-HKEY_LOCAL_MACHINE\Software\Adobe\Repair\Adobe Acrobat\8.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\8.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\68AB67CA7DA73301B7448A0000000020]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AC76BA86-7AD7-1033-7B44-A80000000002}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\68AB67CA7DA73301B7448A0000000020]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\68AB67CA7DA73301B7448A0000000020]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{358E6F10-DE8A-4602-8424-179CA217F8EE}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9C6A861C-B233-4994-AFB1-C158EE4FC578}]
[-HKEY_USERS\S-1-5-18\Software\Adobe\Adobe Acrobat\8.0]
[-HKEY_USERS\S-1-5-18\Software\Adobe\Acrobat Reader\8.0]
[-HKEY_USERS\.DEFAULT\Software\Adobe\Acrobat Reader\8.0]
[-HKEY_USERS\.DEFAULT\Software\Adobe\Adobe Acrobat\8.0]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\ShellNoRoam\MUICache]
"C:\\WINDOWS\\TEMP\\Adobe Reader 8\\setup.exe"=-
[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\ShellNoRoam\MUICache]
"C:\\WINDOWS\\TEMP\\Adobe Reader 8\\setup.exe"=-
[-HKEY_USERS\S-1-5-21-1547161642-2077806209-682003330-1219\Software\Adobe\Adobe Acrobat\8.0]
[-HKEY_USERS\.DEFAULT\Software\Adobe\Backup\Preferences\brr1\Software\Adobe\Acrobat Reader\8.0]
[-HKEY_USERS\.DEFAULT\Software\Adobe\Backup\Preferences\brr2\Software\Adobe\Acrobat Reader\8.0]
[-HKEY_USERS\.DEFAULT\Software\Adobe\Backup\Preferences\brr3\Software\Adobe\Acrobat Reader\8.0]

The fix to the issue was discovered using Active Registry Monitor and these:

UPDATE 8/21/2009

I just read this Adobe KB article. Even though I got mine working from doing the above, you can try these additional steps:

In the registry delete the HKEY_CLASSES_ROOT\AcroExch.Document and HKEY_CLASSES_ROOT\AcroExch.Document.7.

When I launched Acrobat it launched the installer and repaired the registry keys and prompted to restart the computer. If you still have problems perform a repair by going to Add Remove Programs and highlighting Adobe Acrobat/Reader and clicking Change/Repair.

Monday, July 20, 2009

How To Backup Blackberry Enterprise Server (BES)

How To Backup Blackberry Enterprise Server (BES)

Know your BES database name by navigating to
Start->Programs->BlackBerry Enterprise Server->BlackBerry Server Configuration
Make note of the database on the Database Connectivity.

On the BES, navigate to Start->Run
Type CMD

In the command window type
osql –E
backup database to disk = “\.bak”
Example:
backup database besmgmt to disk = “C:\BESDbackup\backup.bak”

Type go

Tuesday, June 30, 2009

How to Remove "Sent from my BlackBerry"

From http://forums.crackberry.com/f3/how-remove-sent-my-blackberry-4980/

Step 1

Login to you BIS site depending on your carrier. The most popular carriers are listed below.
Verizon
Alltel
AT&T
Nextel / Sprint
Rogers
Telus
T-Mobile (U.K)
T-Mobile (U.S)
Other Carriers are listed here

Step 2

Click edit next to the email account you want to remove the signature from.

Step 3

In the field titled "Signature" erase all the text for no signature or edit it to display something in place of "Sent from my BlackBerry."

Wednesday, June 24, 2009

How do I assign a customized default user profile on Windows XP?

6775 » How do I assign a customized default user profile on Windows XP?
When a new user logs on, they are assigned a default user profile. The default profile is located in the C:\Documents and Settings\Default User folder.
To create a customized default user profile:
01. Log on to the computer as the administrator and create a local user account.
02. Log off the administrator account and log on as the newly created account.
03. Customize the profile. Install printers, map drives, make explorer and Internet Explorer settings, etc...
04. Log off and log on as administrator.
05. Make sure that Show Hidden files and Folders option on the Folder Options / View / Advanced Settings menu is enabled.
06. Open Control Panel and double-click System.
07. Select the Advanced tab.
08. Under User Profiles, press Settings.
09. In the User Profiles dialog box, select the user profile that you created and then press Copy To.
10. In the Copy To dialog, in the Copy profile to area, press Browse.
11. Select the C:\Documents and Settings\Default User folder and press OK.
12. In the Permitted to use area , press Change.
13. Press Everyone and OK.
NOTE: If Everyone is not available, press Advanced / Find Now / Everyone / OK.
When a new user logs on, Windows XP will assign the customize default user profile.

Friday, January 23, 2009

CMD does not support UNC paths as current directories

In a command console, here is how you change directories (cd) to an unmapped network path.

Use pushd instead of cd to change the current directory to a share accessed via a UNC path (e.g.: >pushd \\myserver\myshare).

When done, use popd to get back to prompt.

Tuesday, January 20, 2009

How to Disable Avira AntiVir Popup Ad

Windows XP Pro & Vista Business/Ultimate/Enterprise

  1. Start-> Control Panel
  2. Administrative tools-> Local security policy
  3. Click on Software Restriction Policy-> Action (at the top)-> create new restriction policies
  4. Right-click additional rules (on the right side)-> new path rule
  5. Path = C:\Program Files\Avira\AntiVir Desktop\avnotify.exe
  6. Set the security level to Disallowed-> apply-> ok

Windows 2000/XP HOME: (2000 & XP Pro do not require you to boot into safe mode)

  1. Boot into Safe Mode
  2. Log in using the Administrator account
  3. Go to C:\Program Files\Avira\AntiVir Desktop\avnotify.exe
  4. Right-click avnotify.exe-> properties-> security-> advanced
  5. Under the Permissions tab click on SYSTEM under Permission entries:
  6. Edit-> Traverse Folder / Execute File-> deny-> ok ->apply-> yes -> ok-> ok
  7. Reboot the computer into Normal Mode (start-> shutdown-> restart)

Windows Vista Home Premium

  1. Go to C:\Program Files\Avira\AntiVir Desktop\avnotify.exe
  2. Right-click avnotify.exe-> properties-> security->
  3. Under the group or username SYSTEM click edit
  4. Put a checkmark under the DENY column for "read and execute"

Windows 2000:

  1. Click Start, and then click Run
  2. In the Open box, type gpedit.msc, and then click OK
  3. Expand User Configuration, expand Administrative Templates, and then expand System
  4. In the right pane, double-click Don't run specified Windows applications
  5. Click Enabled, and then click Show
  6. Click Add, and then type the executable file name of the program (avnotify.exe) that you want to restrict users from running.
  7. Click OK, click OK, and then click OK (NOTE: If domain-level policy settings are defined, they may override this local policy setting.)
  8. Quit Group Policy Object Editor
  9. Restart the computer


Disable the splash screen

  1. Open regedit and navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
  2. In the right pane double-click avgnt and add /nosplash at the end of the path (ex. /min /nosplash)
  • If the Windows XP method doesn't work, try the one for Windows 2000.
  • Before giving up, try setting a restriction on avnotify.dll as well.
  • Tuesday, January 06, 2009

    Wednesday, December 31, 2008

    How to re-create the Show desktop icon on the Quick Launch toolbar

    To re-create the Show desktop icon yourself, follow these steps:

    1. Click Start, click Run, type notepad in the Open box, and then click OK.
    2. Carefully copy and then paste the following text into the Notepad window:

      [Shell]
      Command=2
      IconFile=explorer.exe,3
      [Taskbar]
      Command=ToggleDesktop

    3. On the File menu, click Save As, and then save the file to your desktop as "Show desktop.scf". The Show desktop icon is created on your desktop.
    4. Click and then drag the Show desktop icon to your Quick Launch toolbar.

    The Quick Launch toolbar uses the files in the following folder:

    %userprofile%\Application Data\Microsoft\Internet Explorer\Quick Launch

    Alternative method:

    1. Click Start, Run and type the following command:
    2. regsvr32 /n /i:U shell32.dll

    The Show Desktop icon file should be available now

    More can be read here
    http://support.microsoft.com/kb/190355

    Friday, December 19, 2008

    Remove Adobe AIR When Not In Add/Remove Programs

    I ran File Hippo's Update Checker and it listed Adobe AIR even though Adobe AIR was not listed in the Add/Remove Programs Control Panel.  I found the following suggestion:

    Download the latest Adobe AIR installer and save it to your C: drive.
    Go to Start->Run and type CMD
    Type cd.. and press Enter.  Repeat until you are at c:\>
    Type the following: AdobeAIRInstaller.exe –uninstall

    Your screen should then display C:\>Uninstalling Adobe AIR (all versions)

    I guess the other workaround is to install Adobe AIR completely and it in theory will then be listed in the Add/Remove Programs Control Panel.

    I’ve also found that you may delete the Adobe AIR folder located at:

    C:\Program Files\Common Files\Adobe AIR

    Thursday, December 11, 2008

    Calibri Font Not In Office 2003

    Users who have Office 2003 and reply to an Office 2007, the email will change the original email's font from Calibri font to Heavy Heap. This is because the default font in Office 2007 is Calibri which is not available in Office 2003.

    To get the font for Office 2003 users, install the Office Compatibility Pack which will install the Calibri font.

    Download link
    http://www.microsoft.com/downloads/details.aspx?familyid=9A1822C5-49C6-47BD-8BEC-0D68693CA564&displaylang=en

    Monday, December 01, 2008

    AV exclusion for MS Exchange

    It is recommended to exclude the following folders from anti-virus scanning

    M:\ (for MS Exchange 2000 only)
    C:\Program Files\Exchsrvr\Mailroot
    C:\Program Files\Exchsrvr\CONNDATA
    C:\Program Files\Exchsrvr\MDBDATA
    C:\Program Files\Exchsrvr\MTADATA
    C:\Program Files\Exchsrvr\SCHEMA
    C:\Program Files\Microsoft\Exchange Server\Mailbox (MS Exchange 2007)


    Taken from and further readings:
    http://support.microsoft.com/kb/245822/en-us
    http://support.microsoft.com/kb/823166
    http://support.microsoft.com/kb/328841
    http://www.jacksontechnical.com/article.htm?id=16
    http://www.avg.com/faq.num-1082#faq_1082
    http://www.tech-archive.net/Archive/Windows/microsoft.public.windows.server.sbs/2007-12/msg01508.html
    www.bitdefender.com/files/KnowledgeBase/file/BitDefender_Security_for_File_Servers_-_How_to_configure.pdf

    Increase Exchange 2003 Storage Limits With ADSI

    Exchange 2003 has a storage limites of 2GB or 2097151 KB by default. To get around this use Active Directory Services Interface (ADSI Edit) tool. ADSI Edit (adsidedit) is one of Windows Server 2003's support tools. Install the whole support tools package from the Server CD: \support\tools\supptools.msi. Once the two programs files adsiedit.dll and adsiedit.msc are installed, you also get a shortcut on the Start, Programs menu or you can use adsiedit.msc from the Run line.

    Note if you copy adsiedit.dll manually then you need to paste into the 'path' for example C: \windows\adsiedit.dll. Then you need to register the dll with:
    regsvr32 adsiedit. (If you install from supptools.msi there is no need for this extra step).

    The following table displays the equivalent Active Directory attributes for the storage limit properties that are available in the Active Directory Users and Computers snap-in interface or in the Exchange System Manager interface.













    Storage limit properties available in the GUIEquivalent attributes
    Issue warning at (KB)mDBStorageQuota
    Prohibit send at (KB)mDBOverQuotaLimit
    Prohibit send and receive at (KB)td> mDBOverHardQuotaLimit


    Modify the storage limits for a user's mailbox

    To use the ADSI Edit tool to modify the storage limit values for a user's mailbox, follow these steps.

    Note The following steps modify the limits for a user who is named User1.
    1. On a server that has the Windows Support Tools installed, open a command prompt.
    2. Move to the Drive_Letter:\Program Files\Support Tools folder.
    3. Type adsiedit.msc, and then press ENTER.
    4. On the Action menu, click Connect to.
    5. In the Connection Settings dialog box, type the name that you want to use for this connection in the Name box.
    6. In the Connection Point area, click Select a well known Naming Context, and then click Domain in the list.
    7. In the Computer area, click Select or type a domain or Server, and then type the FQDN of the server in the box. Alternatively, you can click Default (Domain or Server that you logged in to), if applicable.
    8. Click OK.
    9. Locate the CN=User1 object in the following path:
      Domain [Server_Name.Domain_Name]\DC=Domain_Name,DC=Root_Domain\CN=Users\
    10. Right-click CN=User1, and then click Properties.
    11. Click to select the Show optional attributes check box.
    12. In the Attributes list, double-click mDBOverHardQuotaLimit.
    13. In the Value box, type the value of the limit in kilobytes that you want to set, and then click OK. For example, to set a limit of 3 GB, type 3145728, and then click OK.
    14. Repeat steps 12 and 13 for any other attributes that are listed in the table in the "Active Directory attributes" section.
    15. Click OK to close the properties sheet for the User1 object.
    16. On the File menu, click Exit.

    Modify the storage limits for a mailbox store
    1. On a server that has the Windows Support Tools installed, open a command prompt.
    2. Move to the Drive_Letter:\Program Files\Support Tools folder.
    3. Type adsiedit.msc, and then press ENTER.
    4. On the Action menu, click Connect to.
    5. In the Connection Settings dialog box, type any name that you want to use for this connection in the Name box.
    6. In the Connection Point area, click Select a well known Naming Context, and then click Domain in the list.
    7. In the Computer area, click Select or type a domain or Server, and then type the FQDN of the server in the box. Alternatively, you can click Default (Domain or Server that you logged in to), if applicable.
    8. Click OK.
    9. Click the CN=First Storage Group object in the following path:
      Configuration [Server_Name.Domain_Name]\DC=Configuration,Domain_Name,DC=Root_Domain\CN=Services\CN=Microsoft Exchange\CN=First Organization\CN=Administrative Groups\CN=First Administrative Group\CN=Servers\CN=Server_Name\CN=Information Store\
    10. Right-click CN=Mailbox Store (Server_Name), and then click Properties.
    11. Click to select the Show optional attributes check box.
    12. In the Attributes list, double-click mDBOverHardQuotaLimit.
    13. In the Value box, type the value of the limit in kilobytes that you want to set, and then click OK. For example, to set a limit of 3 GB, type 3145728, and then click OK.
    14. Repeat steps 12 and 13 for any of the other attributes that are listed in the table in the "Active Directory attributes" section.
    15. Click OK to close the properties sheet for the "Mailbox Store (Server_Name)" object.
    16. On the File menu, click Exit.



    Taken from http://support.microsoft.com/kb/930366 and http://www.computerperformance.co.uk/w2k3/utilities/adsi_edit.htm

    Friday, September 26, 2008

    How to remove Windows Messenger 4.7 permanently

    How to remove Windows Messenger 4.7 permanently

    First Step:
    Navigate to Control Panel.
    select Add or Remove Programs.
    select Add/Remove Windows Components.
    uncheck Windows Messenger.

    Second Step
    Click on Start.
    Click on Run.
    Copy and paste this line into the box: RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove

    Friday, June 20, 2008

    Quick Launch Icons

    Here is a quick fix for if ever your Quick Launch Icons change to some other icon.

    Right click on your desktop background.
    Select Properties.
    Select Settings tab.
    Change the color quality to something else.
    Click Apply.
    Click No.

    Your icons should be back to normal.

    More can be read here:
    http://support.microsoft.com/kb/q132668/

    Tuesday, June 17, 2008

    "could not initialize the browser's security component" in Firefox

    If you get the error "could not initialize the browser's security component" in Firefox, try these steps in order.

    Note to get to your profile folder….
    C:\Documents and Settings\user name\Application Data folder in Windows 2000 and XP or the C:\Users\user name\AppData\Roaming folder in Windows Vista

    Hard drive capacity
    Check your hard drive's remaining capacity. To do this on Windows machines:
    1. Open My Computer
    2. Right click on the C: drive
    3. Choose Properties. A dialog will come up.
    4. Go to the General tab
    If it reports less than 1MB free space, you'll need to make more room.

    File permissions
    Check the file permissions in your profile folder. The file named cert8.db must not be read-only. To do this on Windows machines:
    1. Open your profile folder in Windows Explorer.
    2. Right click on the file named cert8.db.
    3. Choose Properties. A dialog will come up.
    4. Go to the General tab
    5. Make sure the "Read-only" checkbox is not checked.
    6. Press OK.

    Corrupted file
    The file cert8.db in your profile folder may have become corrupted. Delete this file while the application (Firefox, SeaMonkey, etc) is closed. To do this on Windows machines:
    1. Close the application by choosing File -> Exit.
    2. Open your profile folder in Windows Explorer.
    3. Click on the file named cert8.db.
    4. Press delete.
    5. Restart the application. cert8.db will be recreated when you do so.

    New profile
    Create a new profile. Your current profile might be corrupted due to many reasons, such as changes in your system or lack of hard drive space at one point.



    More can be read at:
    http://kb.mozillazine.org/Could_not_initialize_the_browser_security_component
    http://kb.mozillazine.org/Profile_folder

    If you get an error message in Outlook that reads "Could not install the custom actions.”

    If you get an error message in Outlook that reads "Could not install the custom actions.” here is the fix:

    1. Close Microsoft Outlook.
    2. Make sure hidden files and folders are shown. This can be done in "Folder Options" within the "Control Panel" on the "View" tab.
    3. Navigate to the following location:

    Windows XP
    C:\Documents and Settings\[User Name]\Local Settings\Application Data\Microsoft\Forms\

    Windows Vista
    C:\Users\[User Name]\AppData\Local\Microsoft\Form\

    4. In there, there is a file called "FRMCACHE.dat". Delete this file.
    5. Relaunch Microsoft Outlook.

    More can be read about the fix at:
    http://www.spencerkam.com/blog/2007/11/could-not-install-custom-actions.html

    Thursday, June 05, 2008

    Not Being Able to Log Into Windows Live Messenger Fix

    I had a problem with my work computer not being able to log into Windows Live Messenger.

    I was able to login in the past on the computer but all of a sudden no longer. I tried uninstalling the program and installing the latest version but that didn't help. I research the internet for solutions but none worked until this simple fix...
    Re-register the wups2.dll by going to the run line and typing the following and then clicking OK:
    regsvr32 wups2.dll

    Appearently the issue is releated to XP sp3.

    Reference:
    http://msn-errors.blogspot.com/2007/06/cant-install-windows-live-messenger.html

    Thursday, May 29, 2008

    Office 2007 opens slowly fixes

    Some people have observed Office 2007 products taking longer than normal to open. Specifically Excel, PowerPoint and Word. The other issue is that attachments in Outlook 2007 can take a long time to open. Below are several things you can do to improve opening times.

    Add-ins can make Office 2007 open very slowly.

    Adobe Acrobat PDFMaker - The first thing to check for is Adobe Acrobat add-in PDFMaker. You can do a search on the c drive for “pdfmaker.dot, pdfmaker.xla, pdfmaker.ppa”. Search instructions based on what version of Windows you are running:

    Windows XP, Windows Server 2003, and Microsoft Windows 2000:
    1. Click Start, and then click Search.
    2. Click All files and folders.
    3. In the All or part of the file name box type: pdfmaker.dot, pdfmaker.xla, pdfmaker.ppa
    4. Press ENTER.
    5. Right-click the file, and then click Delete.

    Windows Vista
    1. Click Start , type pdfmaker.dot (for Microsoft Office Word), pdfmaker.xla (for Microsoft Office Excel), or pdfmaker.ppa (for
    Microsoft Office PowerPoint), and then press ENTER.
    2. Right-click the file, and then click Delete.

    Outlook 2007 Add-Ins - Uninstall any unnecessary 3rd party ad-ins.

    1. Open Outlook and go to Tools->Trust Center
    2. Navigate to Add-Ins in the left column
    3. Select COM Add-ins in the Manage drop down and click Go
    4. Uncheck any unnecessary add-in like Norton or Symantec product and Click OK

    Modify the Way Windows Opens and Shares Data

    1. Launch Windows Explorer (explorer.exe) by double clicking My Computer.
    2. Navigate to Tools->Folder options.
    3. Click File Types tab
    4. Select list item XLS (Microsoft Office Excel 97-2003 Worksheet) and click on Advanced. (hint, you can quickly type xls))
    5. Select Open and click Edit
    6. In the “Application used to perform action” box, scroll to the end. Add a space and then “%1” . Make sure to include the double quotes.
    Example for Excel would be "C:\Program Files\Microsoft Office\Office12\EXCEL.EXE" /e "%1"
    7. Uncheck Use DDE.
    8. Click OK
    9. Repeat steps for Read Only and then repeat steps 4 – 8 for the following file types:
    xlsx
    doc
    docx
    ppt
    pptx

    Or put the following in a text file and save as .bat. Double click the .bat file for it to automatically populate the registry for you.
    # doc
    [HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\command]
    @="\"C:\\Program Files\\Microsoft Office\\Office12\\WINWORD.EXE\" \"%1\""
    # docx
    [HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\command]
    @="\"C:\\Program Files\\Microsoft Office\\Office12\\WINWORD.EXE\" \"%1\""
    #xls
    [HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\command]
    @="\"C:\\Program Files\\Microsoft Office\\Office12\\EXCEL.EXE\" /e \"%1\""
    # xlsx
    [HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\command]
    @="\"C:\\Program Files\\Microsoft Office\\Office12\\EXCEL.EXE\" /e \"%1\""
    #ppt
    [HKEY_CLASSES_ROOT\PowerPoint.Addin.8\shell\Open\command]
    @="\"C:\\Program Files\\Microsoft Office\\Office12\\POWERPNT.EXE\" \"%1\""
    #pptx
    [HKEY_CLASSES_ROOT\PowerPoint.Addin.12\shell\Open\command]
    @="\"C:\\Program Files\\Microsoft Office\\Office12\\POWERPNT.EXE\" \"%1\""

    The next time you open Office 2007 it should be faster. If not, unregister the products and reregister them. To do this Navigate to Start->Run and type each line in separately. Note that each time done it will open the product.
    Excel /unregserver
    Winword /unregserver
    POWERPNT /unregserver
    Excel /regserver
    Winword /regserver
    POWERPNT /regserver

    Last but least, install Microsoft add-in, Lookup Wizard, to Excel 2007.

    More can be read at
    http://support.microsoft.com/kb/302596
    http://kb.adobe.com/selfservice/viewContent.do?externalId=328399&sliceId=2
    http://www.m3rlin.org/wordpress/slow-opening-excel-2003-files-in-excel-2007/
    http://help.lockergnome.com/office/Excel-extremely-slow-opening-ftopict950153.html

    http://excel2007-slow-open-file.blogspot.com/

    Monday, January 14, 2008

    Make new tab home page instead of blank in IE 7

    By default everytime you open a new tab in Internet Explorer 7 the url displayed is about: blank. You can modify a setting to make a new tab open as your home page instead of blank.

    In IE 7 navigate to Tools->Internet Options
    In the Tab section , click Settings button
    Check "Open Home page for new tabs instead of a blank page"
    Click OK
    Close IE

    Open IE
    Click New Tab (small tab next to current tab)
    At the bottom of the page check the box that says "Don't show this page again"
    Click Save
    Close IE

    Now everytime you open a new tab it will be your home page

    Thursday, October 18, 2007

    WSUS not syncing correctly in SonicWall environment

    I have a client whose Windows Server Update Services (WSUS) was not syncing correctly and therefor computers were not getting updated. The event viewer logs on the server had the following entry:

    Event Type: Error
    Event Source: Windows Server Update Services
    Event Category: Synchronization
    Event ID: 364
    Description:Content file download failed.
    Reason: The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header. Source File: /msdownload/update/v3-19990518/cabpool/photolibrary_0da3b50e5b2cdad0a44d21f10d825d8be8d5be3b.cab Destination File: F:\WSUS\WsusContent\3B\0DA3B50E5B2CDAD0A44D21F10D825D8BE8D5BE3B.cab.

    Microsoft KB 922330 resolution method 2 was to "Enable HTTP Byte-Range request with Gateway AV" on the SonicWall firewall.

    To get to the Sonicwall setting log onto your firewall. After you have logged on, change the URL from /main.html to /diag.html. Click Internal Settings button. Check "Enable HTTP Byte-Range requests with Gateway AV". Click Apply button. Click Close button. Restart is not required.

    Test WSUS by manually syncing. Sync should begin.

    Thanks to this site for the info http://parkesy.wordpress.com/category/sonicwall/

    Thursday, October 11, 2007

    Excel 2007 Can't Save As 2003 Issue With Specific File

    I have one Excel file that is in 2003 format and needs to be saved in 2003 format. The problem I was having was when I saved the file as 2003 using Excel 2007, excel would always crash. This was happening on multiple computers with the file being stored locally. A side note was that if the file is saved as 2007, compatibility pack would also crash.

    A fix that i found was to remove Windows Update KB908531. To do this go to Add/Remove Programs and check Show Updates. Scroll down until you fined KB908531 and delete it. Restart your computer.

    iPhone demo

    I am demoing an iPhone and wanted to share the pros and cons I have experienced. My suggestion is to hold off on getting an iPhone. The iPhone is a consumer phone and business user should avoid it. Within six months there will be plenty of phones that can do just as much as the iPhone like the AT&T Tilt, LG Voyager, or Blackberry 9xxx. Some are out now.

    PROS

    Aesthetically pleasing
    Built apps like YouTube and Google Maps
    Built in iTunes can use Wi-Fi
    Some screens rotate when phone is rotated from portrait to landscape
    8 GB HD.

    CONS

    Requires iTunes
    Uses AT&T Edge network which is extremely slow
    Only wireless synchs mail. Does not wirelessly synch calendar or contacts
    Mail is synched every 15 minutes and not real time.
    Does not have the ability to view MMS pictures.
    Keys are very close on touch keyboard
    No direct link to Exchange other than with MAPI – most IT departments will not turn this on for security reasons. Workaround is to use 3rd party solution like http://www.synchronica.com/
    No OMA ability.
    No remote administration options for IT. IT departments need a way to wipe phones and to deploy group policies like passwords.
    Cannot install other applications or games.
    Safari browser only. No IE, Firefox, or Opera.
    Non standard headset jack.
    No ability to copy and paste.
    No instant messenger. But with a funky keyboard IM would be difficult.
    Mail should rotate to landscape mode and allow a wider touch keyboard.
    Next generation should have a slider keyboard like the AT&T Tilt has.
    No video recording capability.
    Short battery life.
    Phone gets warm.
    Phone is a tad heavy.
    8 GB HD.

    Thursday, September 13, 2007

    Disable Vista User Account Control

    Windows Vista has a new feature called User Account Control (UAC) that can get bothersome if you are not used to it.

    You can disable UAC by going to Security Center in the control panel and unselect the "Use User Account Control (UAC) to help protect your computer".

    If you don't have the option to unselect then you will need to open msconfig disable UAC there.
    To do this navigate to Start->Run and type MSCONFIG. Click on the Tools tab. Scroll down till you find "Disable UAP". You may need to restart your computer.

    More info can be found at http://www.petri.co.il/disable_uac_in_windows_vista.htm

    Wednesday, May 16, 2007

    Open in Regedit in Internet Explorer

    I stumbled upon a simple but handy tool the other day. The progam is called "Open in Regedit in IE " and I found it on Petri.co.il (great website for computer info and how-to).

    The tool is an Internet Explorer add-in that will directly take you to the registry path when listed on a webpage. This comes in very handy when you are reading instructions on how to modify the registry. Instead of having to go to Start->Run->regedit and navigating to the path you simply highlight the path on the website, right-click and select Open in Regedit.

    Here is a little tip. The program will only work in Internet Explorer. What about if the instructions that tell you the registry path is from a non-website source like an email or PDF. Copy the path and paste it in any textbox in Internet Explorer like Google search box and right-click. You now have the option to Open in Regedit.

    This program is a time saver and error saver.

    You can download the program here. A quick search found something similar for Firefox.

    Thursday, March 15, 2007

    How to watch NCAA March Madness blackout games on internet

    CBS is streaming their broadcast of the NCAA tournament for free. Just create an account and log in to view the game live.

    One problem is that some of the games are blackedout because it is being offered on local TV. I started investigating how the website is able to know that the game is local for me. When I created my account the site ask you what zip code you live in. I created a second account with a Wyoming zip code which is not local to anything....I was still blocked from viewing games.

    Then it dawned on me that the website is reading my IP address and to determine if the game is being shown on local TV or not. The solution to that is to use a service/program that hides your real IP address and uses one that is located somewhere else in the world.

    I decided to use a trial version of Anonymizer http://www.anonymizer.com/. Once I installed the program and opened my browser and logged into http://www.ncaasports.com/mmod/ I was able to view my game. According to http://showmyip.com/ my IP address is 128.241.111.50 and I'm now located in San Diego, CA. I would assume this work-around isn't good for San Diago using Anonymizer.

    Alternative is to go to a web based site like http://www.shadowbrowser.com or http://www.proxy7.com/

    Tuesday, February 27, 2007

    Daylight Saving Time (DST) 2007

    In case you haven't heard, Daylight Saving Time (DST) starts 3 weeks early and ends 1 week later this year to comply with the Energy Policy Act of 2005.

    DST will start March 11 and end November 4 which is 4 weeks longer than previous years. Unless updates are applied to your computer, your OS computer's clock may be incorrect during the 4 weeks. You will also need to update MS Outlook.

    If your computer is running Windows follow these steps to determine the version you have:

    Click Start, point to Settings, and then click Control Panel.
    In Control Panel, double-click System.
    Click the General tab. The name of the current version of your Windows software is displayed on this tab.

    Follow the steps below based on your version:

    Windows XP sp2
    If you are running Windows XP sp2 then go Windows Update and choose Express update.
    http://update.microsoft.com

    Windows XP sp1 or plain Windows XP
    You will need to update to sp2. Go to Windows Update and choose Express update. Install sp2 and do another Express update.
    http://update.microsoft.com

    Windows NT or 2000
    IntelliAdmin.com created a patch for you.
    NOTE: that this is not a Microsoft patch.
    DOUBLE NOTE: This patch will work on all versions of XP and 2003 in case you don't want to install service packs.
    http://www.intelliadmin.com/DaylightSavingFix.exe

    Windows 98 or ME
    IntelliAdmin.com created a patch for you. NOTE that this is not a Microsoft patch.
    http://www.intelliadmin.com/DaylightSavingFix98.exe

    If you have Windows 95 you will have to manually adjust your clock.
    NOTE: Don't you think it is time to upgrade your computer?
    DOUBLE NOTE: You really should get a new computer that is from this decade.


    Microsoft has this site to help
    http://support.microsoft.com/gp/cp_dst

    If you have an Apple go to this site and follow instructions to update
    http://docs.info.apple.com/article.html?artnum=305056

    Wednesday, November 15, 2006

    Major Bug in Outlook

    I believe I have found a major bug in Outlook. I say major because when this issue involves sending emails as BCC. When you send an email as BCC you are sending it because you don’t want the recipient to be able to see who else it was sent to.

    If you follow the steps below the recipient is able view the names of all the BCC recipients.

    To reproduce the issue

    Go to your ContactsRight click contact and select New Message to ContactMove the name from To field to the BCC field.
    Click View->OptionsIn the Contacts field is the name of the BCC recipient which was originally the To recipient. The Contacts field should be empty instead.


    This information is viewable to the recipient if they print it out or by making the message editable (forward, reply or reply to all) and clicking the message's option button. After clicking the option button the Contacts field will display the names of the BCC recipients. If the recipient prints the email out it will print the usual fields of From, Sent, To, and Subject. The print out will also display a Contacts field which contains all the BCC recipients names.

    There are a couple of workarounds:

    Clear the Contacts field prior to sending if using the steps above
    Create a new email in Outlook by going to File->New Message and populate the BCC field by clicking the BCC button

    It appears that Outlook is not correctly clearing the Contacts field after moving the name from To to BCC. This only happens when you right click a contact and select New Message to Contact.

    I have researched this issue and have not found any information about it including Microsoft.

    Lesson learned, be careful when you send an email BCC because it might not be blank.

    Tuesday, July 11, 2006

    Mac Ads

    Don't get me started! I'm not a Mac lover and I think the new Mac ads are mis-leading. People are starting to spoof the new Mac ads.
    Here is a link to the Mac ads http://www.apple.com/getamac/ads/


    Here is a great spoof

    Windows 98 & ME

    Microsoft support for Windows 98, Windows 98 Second Edition, and Windows Millennium Edition (Me) ended on July 11, 2006. Microsoft ended public and technical support by this date. This also includes security updates. Microsoft is providing final notifications to customers to end the extended security update support for these products.

    Microsoft planned to discontinue its support for Windows 98 on January 16, 2004. However, due to the continued popularity of the operating system (27% of Google's pageviews were on Windows 98 systems during October-November, 2003),[2] Microsoft decided to maintain support until July 11, 2006.

    If you are still using Windows 98 or ME then please, for the love of God, please upgrade to Windows XP. Make sure your system meets the miniumum requirements. If it doesn't, then take advantage of buying a new system from Dell or HP that is pre-installed with Windows XP.

    If you havent' upgraded because you are to cheap then maybe you can try a free OS like linux and wonder why your apps have limited functionality or don't work. But hey, you saved money!

    Additional info
    http://support.microsoft.com/gp/lifean18
    http://www.pcworld.com/news/article/0,aid,114280,00.asp
    http://www.neowin.net/index.php?act=view&id=34023
    http://en.wikipedia.org/wiki/Windows_98

    My New TV

    I've been researching for my next TV with these requirements
    1. It must be HDTV
    2. It must be 1080p
    3. Must be big enough that it takes up the whole wall
    4. Must use obscene amounts of electricity

    I think I have found it!

    Panasonic is going to sell a 103” 1080p plasma TV in 2007.

    If I start saving now I might have enough money for it unless I get the 20 years interest free financing plan :)

    Monday, July 10, 2006

    Place Calls Using Skype

    Skype is a software program that allows you to talk to people using your computer. Skype originally was only capable of Skype to Skype calls meaning you could only talk to people from your computer to people on their computer. Skype grew and is now able to place calls to landlines and cell phones in addition to being able to receive calls from landlines and cell phones.

    Starting May 2006 until December 2006 Skype announced that all calls from Skype to any US phone number is free. This makes placing long-distance calls great at home or work. All you need is the software and a headset with microphone like the one to the right.


    I think Skype is great as a backup to a cell phone or landline but I wouldn’t use it for my main home line. There is no 911 and the call is only as good as your network. Some network providers actually try to block or degrade the quality if they provide a comparable service but I personally haven’t had any problems. You can also pay a little more and get wireless accessories that allow you not to be tethered to your computer.

    I use Skype at work to place work and personal long distance calls. Work doesn’t mind since I’m saving them money. For personal calls I used to use either a calling card or my cell phone but the reception is limited. Skype has worked well.

    Skype is promoting free calls from US to other countries this month
    UK July 15-16
    Mexico July 22-23
    Japan July 29-30

    My thoughts are that Skype has opened up their services to build its customer base which is currently at 100 million. Other companies are releasing similar products like Windows Live Messenger and Yahoo Messenger with Voice . This is going to be serious competition. Currently Skype is add-free but if they can build their user base, they will be able to receive more revenue from adds while providing a free service. Windows and Yahoo currently have ads and charge for the same service.

    Download skype and give your mother a call…it’s been too long.

    Cell Phone Insurance

    After someone I know had water damage to their Blackberry, I started to research what insurance I could get in case something happened to mine.

    Cingular has insurance. When you sign up for the insurance, the $50 deductible is paid on your first phone bill and then you pay a $3.99 monthly premium. The insurance will cover loss, liquid and physical damage, SIM, and accessory.

    Upon further review I discovered that Cingular has a big exclusion list and makes me question what phone will they insure? The following are some of the wireless devices do not qualify for coverage for Cingular:·
    Handspring Treo 180Treo 270Treo 600Treo 650Visor
    iPAQ 6320 6325 6510 6515
    Motorola A388Accompli A009E1 ROKR E680 MPx220 SLVR L7 V190 V235
    RIM 7280 7290 8700c 7100G

    http://www.cingular.com/media/wireless_phone_insurance
    Cingular insurance is provided by lock\line

    I have yet to find any other company that provides cell phone insurance. The only other option is to use your home owner’s / renter’s policy but usually purchasing a new phone is cheaper than the policy deductible.

    In summery, be careful with your cell phone and get cell phone insurance if you can. If you don’t get insurance these are your options.
    1. Purchase a new replacement phone at full retail cost
    2. Upgrade phone at discount if eligible but then you are in a new contract
    3. Purchase a new phone with a new service provider but you loose your current phone number. Note, I do not advise this if you are still under contract.

    If anyone knows a company that will provide cell phone insurance please let me know.