Friday, May 30, 2014

Network printer won't print even though it is online

If a network printer won't print even though it is online. A driver may have become corrupted.  Try the following steps to resolve:
  1. Run printui.exe /s /t2
  2. Highlight unnecessary/old printers and click Remove
  3. Select Remove driver and driver package and click OK
  4. Repeat above steps and perform the same for the network printer having issue
  5. Stop Print Spooler and repeat above step for network printer
  6. Open Registry (regedit) and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3
  7. Highlight network printer and press delete entry
  8. Start Print Spooler
  9. Re-install network printer driver

No comments: