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Monday, May 06, 2013

Changing Active Directory and Exchange User’s Name After Being Married

Follow these steps to updates a user’s username and email address after they have had a name change.

1.      Open Active Directory Users and Computers
2.      Navigate to the Employees Organizational Unit (OU)
3.      Right-click on the name of the employee for the name change and select rename
4.      Rename the employee
5.      Rename User dialog box appears

  • Full Name should be correct
  • First Name should be correct
  • Last Name should be changed to the new Last Name
  • Display Name will be changed in the above step
  • User Logon Name should be changed to the new Last Name
  • User Logon name (pre-Windows 2000) will be changed in the above step

6.      Open Exchange Management Console
7.      Under Recipient Configuration click on Mailbox to view all user mailboxes
8.      Right click the employee name and select Properties
9.      In the General Tab

  • Change the Alias to match username changed in Active Directory Users and computers
  • Click Apply button

10.     In the E-Mail Addresses Tab

  • SMTP address with the new name should be bold
    • Optional step - Highlight the old address, right click and select remove
  • Click Apply Button, then OK

11.     Update the Offline Address Book, navigate to Organization Configuration and select Mailbox
12.     Select the Offline Address Book Tab
13.     Right click on the Default Offline Address Book select Update
14.     Click Yes in the dialog box

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