Tuesday, March 29, 2011

Outlook hangs after install kb2412171 or Outlook 2007 crash with Event ID 1000 and 1001

You can try fixing this by closing outlook, going to C:\Program Files\Common Files\Microsoft Shared\OFFICE12.

Locate mso.dll, cut and paste it to your desktop. If it does not let you then reboot and do this before you open outlook. Then launch outlook.

The MSI installer will launch it will run for a minute and then it will open Outlook.

If that doesn't correct the issue, uninstall KB2412171.

No comments: